Introduction

Welcome to CrisisEase, a mental health support tool accessible at crisisease.com. Our mission is to provide immediate, accessible resources like grounding exercises to help US residents aged 18 and older manage emotional distress. This page details our commitment to safeguarding your privacy and the terms under which you may use our application. By engaging with CrisisEase, you acknowledge and accept these policies, designed to ensure a safe and supportive experience.

Privacy Policy

1. Information Collection: You can access our core grounding exercises without submitting any personal details. For enhanced features, such as saving your session data to revisit later, we offer optional integration with Firebase, which requires your explicit permission. This may include your selected emotions or exercise preferences, linked to your user account if you choose to log in.
2. Data Usage: Any data you opt to save is used exclusively to improve your experience with CrisisEase. For example, we may analyze saved sessions with the Grok API to suggest personalized grounding exercises tailored to your needs, ensuring a more relevant and effective support system.
3. Data Sharing: We prioritize your privacy and will not share your personal information with third parties unless you provide clear consent, or as required by legal obligations. Data stored on Firebase remains under our strict control and is not distributed beyond our service providers.
4. Data Security: We employ robust, industry-standard security protocols to protect any data you choose to save. While we strive to ensure its safety, please note that no digital system can guarantee absolute security, and we encourage you to take precautions like using strong passwords.
5. Firebase Integration: Should you opt to save your sessions, your data will be securely stored on Firebase, a platform managed by Google. This storage adheres to Google’s privacy standards, which you can review in their privacy policy, ensuring transparency about how your information is handled.

Terms of Service

1. Acceptance of Terms: By accessing or using CrisisEase, you agree to comply with these Terms of Service, which govern your interaction with our application. If you disagree with any part, please refrain from using our services.
2. Eligibility: CrisisEase is designed exclusively for US residents who are at least 18 years old. By using this app, you confirm your eligibility under these criteria, ensuring our services align with applicable regulations.
3. Use of Grok API: We utilize the Grok API to deliver customized grounding exercises based on your input. Your use of this feature is subject to Grok’s terms and conditions, which complement our own and ensure a cohesive user experience.
4. Limitation of Liability: CrisisEase is offered on an “as is” basis, with no guarantees of uninterrupted or error-free service. We are not responsible for any direct, indirect, incidental, or consequential damages that may result from your use, including reliance on the tools provided.
5. No Medical Advice: The content and exercises in CrisisEase are for general support only and do not constitute professional medical advice, diagnosis, or treatment. For health-related concerns, please consult a licensed healthcare professional promptly.
6. User Conduct: You agree to use CrisisEase responsibly, refraining from any illegal activities, misuse of the app, or actions that could negatively impact other users or the service’s integrity.
7. Changes to Terms: We may update these terms periodically to reflect changes in our services or legal requirements. Your continued use of CrisisEase after such updates signifies your acceptance of the revised terms, and we’ll strive to notify you of significant changes.

Disclaimer

CrisisEase is crafted for US residents aged 18 and above, offering tools to support mental well-being within this demographic. It is not intended or optimized for use by individuals outside the United States, and we disclaim liability for any issues arising from such use, as our services are tailored to US legal and cultural contexts.

This application is not a replacement for professional mental health care. It provides supplementary resources, not medical diagnoses or treatments. For any medical questions or emergencies, please seek guidance from a qualified healthcare provider or contact emergency services immediately.

Contact Us

Have questions or feedback? Reach out to us using the form below, and we’ll get back to you via email.